"I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad

$24.00

Subject: Business / Economics / Finance

Author: Bliss, Jeanne

Publisher: Penguin Publishing Group

Date Published: 10-2011

ISBN: 159184441X | EAN: 9781591844419

BasicBinding: Paperback

Features: Bibliography, Index, Table of Contents, Price on Product - Canadian, Price on Product | Pages: 224

Audience Age Range: 18 to UP

Reading Grade Level: 13 to UP

Annotation: Many businesses have customers who admire them, but only an elite few have true advocates--fans who rave about them to anyone who will listen. After studying and working with dozens of beloved companies, Bliss has identified five key decisions that lead to customer devotion.

Many businesses have customers who admire them, but only an elite few have true advocates--fans who rave about them to anyone who will listen. After studying and working with dozens of beloved companies, Bliss has identified five key decisions that lead to customer devotion.

Subject: Business / Economics / Finance
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